Assignment 2 – Group Paper

  • Introduce your Company who they are what they do; products and services; location of HQ, subsidiaries, countries, number of employees, revenue, net income, stock price, typical customer base & geographical reach etc. This is the first section from your Integrated paper brief. Every ‘imported information’ needs citation support
  • Read: Chapters 10, 11 & 12 critical to your paper analysis
  • This is an assignment on system integration to allow for smooth operations within the firm.
  • Detail, discuss and analyze how your selected company uses an ERP system (Refer to Figures in Chapter 12), its subsystems SCM (suppliers & distributors Figures in Chapter 10) & CRM (customers Figures in Chapter 11)
  • How do these systems support their strategic initiatives while providing value processes that create a competitive advantage?
  • See the following news article: How FedEx uses ERP
  • Cnet (2002) FedEx sees a Corporate Future Retrieved from
  • FedEx (Nov 2017) Eight Strategies for Better Managing Returns Retrieved from
  • Marc Songini (Nov 2000) FedEx Expects CRM to deliver Retrieved from
  • Elaborate on possible challenges and risks associated with using integrated software.
  • Present detail logically, ensuring that your perspective is supported by learned concepts e.g. before you get into ERP discussion, present your own perspective on what you believe is the concept.
  • I will need to see each section authored
  • 6-8 pages maximum, formatted well, spell-checked, and written well.
  • Always include a TOC page and have a cover page with your names and company etc.
  • Cite your sources APA format- in text and references at the end of the paper.
  • Remember that your assignment will be submitted through Turnitin, so be very careful about external source similarity levels and citations. I will check all matches.

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