This week’s assignment will be to design a booking policy that aligns with your facility’s mission while balancing the needs of tenants, partners and the bottom line. Your booking policy should address the following areas: Define your specific tiers of facility users. Take into account tenants, major events (annual or short term), community requirements and marketing partners as you determine what access or priority groups may have. A Standard Operating Procedure (SOP) for facility booking How are requests submitted When can requests be made by each tier (if applicable) Describe “holds” for your venue and explain how to resolve challenges Define any blackout dates that the facility may be unavailable due to long term agreements, facility setup time, or other operational concerns What is your process for resolving conflicting requests by the same priority tier Confirmation and Payment Requirements What is required to confirm the held date (insurance, deposit(s), contract, etc.) The facility I am choosing is Wakemed Soccer Park in Cary NC
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