module 4 reflection

1. Read the five (5) articles above.
2. Please answer the the following questions for each article listed below.
3. Reflect on a clinical situation during your Capstone experience where emotional intelligence (EI), empathy, interpersonal skills, conflict resolution strategies, and the use of different communication styles helped overcome communication challenges with patients/family members, nurses, or other team members:

• Emotional Intelligence (EI) –
• Empathy & Interpersonal Skills –
• Conflict Resolution Strategies –
• Communication Styles –
• Communication Challenges –

1. Your response must be a minimum of 150 words to earn credit for each article.
2. In your response, address all of the following:

• How did you apply concepts from Landry’s (2019) article on emotional intelligence in leadership throughout your Capstone practice experience?
• In what ways did empathy and interpersonal skills, as discussed by McNulty and Politis (2023), influence your interactions during your Capstone practice experience?
• In what ways, did you apply ANA’s (2023) conflict resolution strategies to address workplace issues during your Capstone practice experience?
• Since reading Think Cultural Health (n.d.) article on communication styles, name three ways you have changed your communication style when interacting with patient, families, nurses, and other team members during your Capstone clinical practice experience.
• What strategies as outlined by Gurses et al. (2024), did you use to overcome communication challenges with patients, nurses, and other team members during your Capstone clinical practice experience?

Guidelines:

1. For this assignment (i.e., academic paper), students must follow
2. , which means that all students will need to include the following elements in their paper:

• Title page
• 1-inch margins
• Use headings and subheadings
• Use citations (i.e., parenthetical and narrative) to cite their articles
• List references in alphabetical order on a separate page

1. This assignment is a reflection; this means that students will read their assigned articles and then reflect on these topics and how they apply to their practice.
2. Students are expected to follow standard grammar and spelling rules
3. There is a word count minimum for each question and answer. Credit will only be given for answering the questions completely and meeting the word count posted. Please do not rush through the assignment, and do not procrastinate.
4. Copyleaks Policy

• This course uses Copyleaks, a plagiarism detection software, to ensure academic integrity.
• Students can check their assignment’s Copyleaks score as soon as they submit their assignment in Canvas.
• If a student’s Copyleaks similarity score is 20% or higher, the assignment must be revised and resubmitted to reduce the score.
• Any assignment with a final Copyleaks score above 20% will receive a grade of 0 points.

1. Please review the assignment’s “Grading Rubric” before you start working on it to make sure you understand all the requirements.