CASE STUDY 4: RESIDENTIAL SETTING
You have just gotten a new group home as part of your consultation and supervision responsibility. The home is the residence for six young adults ages 1824 who require supports with behaviors and independent self-help skills. Each resident has their own behavior intervention plan that needs to be implemented with integrity within the home and to support community activities. In addition, staff are in charge of ensuring that medications are properly managed. You find that staff documentation within the residential setting is inconsistent and vague. Feedback regarding the prior functioning of this group home has noted an increase in behavioral incident reports, and some residents have not received medications according to the proper schedule. In addition, some residents appear to require improvements in hygiene. There are two shift supervisors (a.m. and p.m.) and 12 direct support professionals that work with the residents both in home and in the community, providing 24-hour support. The agency that runs the group home has asked you to demonstrate improvements within the functioning of this group home.
After reviewing the case study, your team should discuss and develop the following aspects for your Performance Management Plan Portfolio:
- Assessment: Conduct a hypothetical diagnostic assessment of the system to determine the needs of the staff in terms of skills. Describe how the assessment analyzes the specific environment you are supporting. Then, hypothesize the assessment results that will be used to pinpoint behaviors for desired staff performance.
- Pinpoint (and define) the desired performance outcomes and the target behaviors for staff. Discuss whether these are individual target behaviors or behaviors targeted for the group, and provide a rationale to explain why the targeted behaviors are necessary to meet the performance outcomes.
- Training: Develop a set of training procedures for staff. Be sure to provide a discussion of why your outlined procedures were selected and how they will be implemented. This rationale should be grounded in evidence-based literature.
- Performance Monitoring: Develop a tool for monitoring the performance of staff. Provide an explanation of your monitoring tool and how the monitoring process will contribute to effective management of staff performance.
- Feedback and Reinforcement: Discuss your teams strategies for providing feedback and reinforcement regarding staff performance. What are specific considerations regarding the feedback process? What specific plan for providing positive reinforcement will you implement?
- Evaluating Outcomes: Design one or more evaluation tools that will effectively measure performance outcomes. Discuss the process that your team has established to evaluate performance outcomes and provide an explanation of how the selected measures provide reliable information to analyze whether performance outcomes have been met.
- Barriers: Predict potential barriers that may arise during the assessment and training process and discuss strategies that may be used to problem solve and overcome (or prevent) such barriers.
- Performance Management Overview: Use the template provided to insert all relevant information as a comprehensive overview of the Performance Management Plan.
The team will receive one grade, and all members who contribute content to the assignment will earn this grade. Please use the Team Peer Evaluation Form to provide feedback on each team members participation and contribution to the team assignment (including your own). The professor will not share your feedback with others. However, you may ask teammates to share their perceptions with you if you think this would benefit your professional growth and development.
Please review and follow the assignment requirements in the next tab titled Assignment Details.
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