iscussion: Mitigating Miscommunication Length: 300 words In Chapter 4, you studied communication barriers such as bypassing, differing frames of reference, and distractions. Social psychologist Heidi Grant claims that the most common source of miscommunication in the workplace is “signal amplification bias,” that is, people’s mistaken belief that they communicate more than they actually do. Considering the information in Chapter 5, brainstorm to come up with a miscommunication scenario that happened to you or someone you know. Think through what happened, who caused or contributed to the misunderstanding, and how it was resolved–if it was. Your Task: Submit a response answering the following questions and providing vivid details: a. How would you describe the miscommunication? b. Were any of the typical communication barriers involved, for example, poor language skills? c. How could the situation have been avoided, or did it seem inevitable? d. How might message clarity, simplicity, conciseness, listening skills, and audience awareness have helped? You need to respond to at least 2 of your classmates for full grade
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