Reflection Assignment

Instructions:

1. Read the five (5) articles above.
2. Please answer the the following questions for each article listed below.
3. Reflect on a clinical situation during your Capstone experience where emotional intelligence (EI), empathy, interpersonal skills, conflict resolution strategies, and the use of different communication styles helped overcome communication challenges with patients/family members, nurses, or other team members:

• Emotional Intelligence (EI) –
• Empathy & Interpersonal Skills –
• Conflict Resolution Strategies –
• Communication Styles –
• Communication Challenges –

1. Your response must be a minimum of 150 words to earn credit for each article.
2. In your response, address all of the following:

• How did you apply concepts from Landry’s (2019) article on emotional intelligence in leadership throughout your Capstone practice experience?
• In what ways did empathy and interpersonal skills, as discussed by McNulty and Politis (2023), influence your interactions during your Capstone practice experience?
• In what ways, did you apply ANA’s (2023) conflict resolution strategies to address workplace issues during your Capstone practice experience?
• Since reading Think Cultural Health (n.d.) article on communication styles, name three ways you have changed your communication style when interacting with patient, families, nurses, and other team members during your Capstone clinical practice experience.
• What strategies as outlined by Gurses et al. (2024), did you use to overcome communication challenges with patients, nurses, and other team members during your Capstone clinical practice experience?

Guidelines:

1. For this assignment (i.e., academic paper), students must follow
2. , which means that all students will need to include the following elements in their paper:

• Title page
• 1-inch margins
• Use headings and subheadings
• Use citations (i.e., parenthetical and narrative) to cite their articles
• List references in alphabetical order on a separate page

1. This assignment is a reflection; this means that students will read their assigned articles and then reflect on these topics and how they apply to their practice.
2. Students are expected to follow standard grammar and spelling rules

Links:

CriteriaRatingsPtsThis criterion is linked to a Learning Outcome

Application of Emotional Intelligence

(Landry, 2019)

20 pts

Outstanding

Thoughtfully applies EI concepts to a specific Capstone experience. Demonstrates strong leadership insight and self-awareness.

10 pts

Proficient

Applies EI concepts with some clarity. Example is relevant but may lack depth or nuance.

5 pts

Below Expectations

Minimal or unclear application of EI. Example may be vague or disconnected from the article.

20 pts

This criterion is linked to a Learning Outcome

Empathy & Interpersonal Skills

(McNulty & Politis, 2023)

20 pts

Oustanding

Clearly connects empathy and interpersonal skills to clinical interactions. Shows emotional insight and relational awareness.

10 pts

Proficient

Makes relevant connections with moderate depth. Some aspects may be underdeveloped

5 pts

Below Expectations

Weak or missing connection to empathy/interpersonal skills. Example lacks clarity or relevance.

20 pts

This criterion is linked to a Learning Outcome

Conflict Resolution Strategies

(American Nurses Association, 2023)

20 pts

Outstanding

Effectively applies conflict resolution strategies to a real workplace issue. Demonstrates leadership and problem-solving.

10 pts

Proficient

Applies strategies with some effectiveness. Example is appropriate but may lack detail.

5 pts

Below Expectations

Limited or unclear application of conflict resolution. Example may be generic or incomplete.

20 pts

This criterion is linked to a Learning Outcome

Communication Styles & Challenges

(Think Cultural Health, n.d.; Gurses et al., 2024)

20 pts

Oustanding

Clearly identifies three communication style changes and strategies used to overcome challenges. Insightful and specific.

10 pts

Proficient

Identifies some changes and strategies. May lack specificity or depth in one area.

5 pts

Below Expectations

Few or unclear communication changes. Strategies may be vague or missing.

20 pts

This criterion is linked to a Learning Outcome

APA Format & Structure

(APA 7th ed. compliance, organization, citations)

20 pts

Outstanding

Fully adheres to APA 7th ed. guidelines. Includes title page, headings, citations, and reference list. Well-organized and polished.

10 pts

Proficient

Mostly follows APA format. Minor errors in citations, headings, or structure.

5 pts

Below Expectations

APA formatting is inconsistent or incorrect. Missing key elements or poorly organized.

20 pts

Total Points: 100